Tampa Bay
Enterprise Rent-A-Car
7.59
7.59
Overview
Enjoy easy booking with thousands of airport and city locations near you. Lock in great rates when you book a rental car with Enterprise.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Identifies as women-owned
Identifies as women-owned
Active military discounts
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Quality
Pricing
Overall
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This location has mixed reviews from customers. Some customers have reported having a great experience, citing friendly and efficient staff, clean vehicles, and easy pick-up and drop-off processes. For example, one customer mentioned that Kiara was "great help from the moment I walked in" and that the staff were "warm, welcoming, and efficient." Another customer reported that the staff were "friendly, polite, and offered feedback on the surrounding area." However, other customers have reported having a bad experience, citing rude and unprofessional staff, long wait times, and a lack of vehicles available.Some common issues that customers have reported include being told that there are no vehicles available when they arrive to pick up their rental, even though they had made a reservation in advance. One customer reported that they were told that there were no vehicles available, but that another customer who had booked the night before had just gotten a car. Another customer reported that they were told that the website was incorrect and that the location was actually closed when they arrived at 9:04 am.Additionally, some customers have reported having issues with the staff's behavior and attitude. For example, one customer reported that a staff member was rude and unprofessional, and that they seemed to be more concerned with gossiping than helping the customer. Another customer reported that a staff member got hostile and defensive when they asked why the reserved car wasn't available.The location's innovativeness score is empty as there are no specific reviews mentioning any unique or innovative aspects of the location.
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