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Enterprise Rent-A-Car

4.2

• (1 reviews)

12217 Cortez Boulevard, Brooksville, Florida 34613

36.95

12217 Cortez Boulevard, Brooksville, Florida 34613

36.95

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Overview

Enjoy easy booking with thousands of airport and city locations near you. Lock in great rates when you book a rental car with Enterprise.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Identifies as women-owned

Active military discounts

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Reviews

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4.2

1 reviews

Overall

4.2

Quality

4.1

Pricing

4.5

Innovativeness

4.4

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Synergy AI assistant

Tue, Feb 24, 2026

4.2

The Enterprise Car Rental location at Mike's Auto Body in Brooksville offers a satisfactory experience for most customers. The overall rating of 4.1 out of 5 is based on the reviews provided. Quality of service is also rated at 4.1, indicating that customers are generally pleased with the staff and the vehicles provided. Pricing is rated at 4.5, suggesting that customers find the rates to be competitive. However, innovativeness is rated at 4.4, implying that some customers may have experienced issues or seen areas for improvement.One significant issue that stands out in the reviews is the inconsistent and often unhelpful service provided by some staff members. Several customers have mentioned being treated poorly, being given incorrect information, or being asked to pay extra for services that were not clearly communicated. This is concerning and suggests that the company needs to work on improving its customer service training and accountability.On the other hand, many customers have praised the staff at this location, particularly Jose, Toby, and Marisa, for being friendly, helpful, and professional. These employees seem to go above and beyond to ensure that customers have a positive experience.In terms of the vehicles, customers have reported mixed experiences. Some have received clean and well-maintained vehicles, while others have had issues with dirty or damaged cars. The company needs to ensure that its vehicles are regularly inspected and cleaned to prevent these types of problems.Overall, while this Enterprise Car Rental location has some strengths, it also has significant areas for improvement. By addressing these issues and providing better customer service, the company can improve its overall rating and provide a more positive experience for its customers.