Tampa Bay
Enhabit Home Health
10.59
10.59
Overview
Read through Encompass Health’s policies regarding nondiscrimination
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Identifies as women-owned
Identifies as women-owned
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Quality
Pricing
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This location seems to have its strengths and weaknesses. The business operates 24/7, which is convenient for customers who need services outside of regular hours. They also have a wheelchair-accessible parking lot and entrance, making it easier for people with disabilities to access their services.
However, there are some concerns about the business practices. Some customers have reported feeling deceived by the company's pricing, with one customer stating that they were charged $115 per month for Medicaid services with a zero copay. This kind of pricing discrepancy can be confusing and may lead to distrust among customers.
The quality of service seems to be inconsistent, with some customers reporting positive experiences and others feeling disrespected and over-queried by home health care workers. The company's responses to negative reviews seem to be generic and unhelpful, which may not alleviate concerns among customers.
The location identifies as women-owned, which may be a point of pride for some customers. However, this fact alone does not necessarily impact the quality of services provided.
It's worth noting that there is no issue with accessibility or innovation at this location. The wheelchair-accessible parking lot and entrance are a plus, and the company's identification as women-owned is a notable feature. However, the lack of clear and transparent pricing and the inconsistent quality of service are major concerns that need to be addressed.
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