This business has mixed reviews. While some customers praise the helpful and kind staff, others express frustration with the company's services. The water quality has been a recurring issue, with some customers complaining about bad taste and smell. On the other hand, the company has received praise for its prompt responses to water pressure issues and helpful customer service.
Some customers have had problems making payments online, citing a frustrating website and robot verification. Others have been unhappy with the lack of updates and status information during outages, such as after Hurricane Milton.
One customer had a positive experience with a staff member named Julianna, who was helpful and professional. Another customer was impressed with the company's ability to resolve a water pressure issue quickly. However, some customers have been dissatisfied with the company's handling of sewer problems and the need to pay for repairs to the water district's system.
Overall, this business seems to have inconsistent quality and customer service. While some customers are satisfied, others have had negative experiences.