Tampa Bay
Encantada Resort Vacation Townhomes by IDILIQ
61.56
61.56
Overview
Airy apartments with patios & hot tubs, plus a cafe/bar, pools and a fishing lake.
Features
LGBTQ+ friendly
LGBTQ+ friendly
Free Wi-Fi
Air-conditioned
Free Wi-Fi
Pool
Free parking
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Quality
Overall
Innovativeness
Pricing
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The overall experience of Encantada Resort Vacation Townhomes is mixed. While the location is convenient and the pools are clean, the quality of the townhouses can be inconsistent. Some guests have reported issues with cleanliness, broken appliances, and outdated furniture. The pricing is generally reasonable, but the lack of transparency in the booking process and the addition of hidden fees has been a point of contention for some guests. The innovativeness of the resort's amenities, such as the pool tables and electronic darts, is a nice touch. However, the resort's management could do a better job of addressing guest concerns and providing a more seamless experience.Guests have reported issues with the cleanliness of the townhouses, including dirty floors, broken appliances, and cockroaches. Some guests have also reported problems with the pool, including a green pool and a lack of maintenance. The resort's customer service has been inconsistent, with some guests reporting difficulty in getting help with issues and others reporting a lack of communication from staff.Despite these issues, many guests have reported enjoying their stay at Encantada Resort Vacation Townhomes. The location is convenient, and the pools are clean and well-maintained. The resort's amenities, such as the pool tables and electronic darts, are a nice touch. However, the resort's management could do a better job of addressing guest concerns and providing a more seamless experience.Some guests have reported issues with the booking process, including a lack of transparency in the pricing and the addition of hidden fees. This has been a point of contention for some guests, who feel that they were not adequately informed about the costs of their stay. However, others have reported that the resort's customer service team has been helpful in addressing their concerns and providing assistance with any issues that arose during their stay.Overall, Encantada Resort Vacation Townhomes is a decent option for guests looking for a convenient and affordable place to stay in the Kissimmee area. However, guests should be aware of the potential issues with cleanliness and customer service, and should be prepared to advocate for themselves if they encounter any problems during their stay.
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