The reviewed location is a legal service, tax attorney, and tax preparation service that operates in Poinciana City. The address of the location is Building 371, Cypress Pkwy Parkway. The location has wheelchair-accessible parking and entrance. It is open on Fridays from 10:00 to 20:00. The staff is generally very friendly and knowledgeable, with many reviewers praising their customer service. Many reviewers specifically mention staff members such as Shamsie, Jessica, and Sherlley, who have helped them with their taxes and received excellent feedback.The main issue with the location is the inconsistent communication. Some reviewers have reported difficulties in reaching the staff or getting a response to their inquiries. This issue has been noted in a few reviews, with one reviewer stating that they had not received anything from the IRS despite submitting their taxes and another reviewer claiming that the staff did not return their calls.Despite this issue, many reviewers have praised the location for its excellent service and professionalism. They have recommended the location to their friends and family and plan to return in the future. The location's ability to provide great results and its staff's expertise have been consistently praised by reviewers. The location's reputation for being trustworthy and honest is also mentioned in several reviews. Overall, the location has received very positive feedback, with some reviewers giving it a perfect score.