Empire Office is a great place for shopping and furniture needs. The location is wheelchair accessible, making it easy for everyone to visit. The staff is professional and helpful, and they offer a range of services, including repair and installation. The office hours are convenient, and they offer delivery options for customers. However, the customer service could be improved as one reviewer mentioned a rude employee on the phone. The staff on the dock is friendly, and the customer service is excellent according to some reviewers. Overall, Empire Office is a reliable choice for furniture and office needs, but there's room for improvement in terms of customer service. The variety of services and wheelchair accessibility make it a great option for many customers. The office hours are consistent and suitable for most people's schedules. Despite some mixed reviews, Empire Office is a good choice for those looking for a convenient and reliable shopping experience. The location is easy to find and the parking lot is accessible. However, one reviewer experienced poor customer service and was cut off during a phone call. Some reviewers praised the team on the dock and the excellent customer service. The range of services offered, including repair and installation, is a great advantage.