Tampa Bay
Empire Imported Parts & Service
53.84
53.84
Overview
Empire Imported Parts & Service has been faithfully serving Winter Haven since 1970. Click here to learn more about us!
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
Appointments recommended
Oil change
Mechanic
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Overall
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This business has been around since 1970, serving the Winter Haven community with foreign car repair and maintenance. With a 4.7 overall rating, Empire Imported Parts & Service seems to be a reliable choice for car owners. The quality of their work is consistently high, with many customers praising the thoroughness and professionalism of their staff. However, it's worth noting that one customer was unhappy with the price of the diagnostic test, feeling that it was too expensive. Despite this, many customers have praised the shop for being upfront and transparent about the work they need to do, which is a major plus.The shop has also been praised for its ability to work on a wide range of foreign vehicles, including BMW, Mercedes, and Audi, among others. They use OEM parts and have factory-trained technicians, which can give customers peace of mind.One customer did mention that they felt rushed and pressured into making a decision, but this was an exception rather than the rule. Many customers have praised the shop for its relaxed and friendly atmosphere, and the staff's willingness to explain things clearly and concisely.The shop's hours are convenient, with extended hours on weekdays and a wheelchair-accessible entrance and parking lot. They accept credit cards and offer appointments, making it easy for customers to schedule their car's maintenance.Overall, Empire Imported Parts & Service seems like a great choice for car owners who want reliable, high-quality service at a fair price. While there are some minor drawbacks, the shop's strengths far outweigh its weaknesses.
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