Empire Granite Countertops offers high-quality granite and remodeling services with over 15 years of experience. The company is based in Florida and specializes in installations and customer satisfaction. They have a strong focus on professionalism and responsiveness, with many customers praising their knowledgeable staff, quick turnaround times, and excellent communication. However, there have been some issues with quality control, as evidenced by a few customers who received poorly done work or experienced miscommunications. Pricing seems to be competitive, with many customers reporting costs that were thousands below other quotes they received. Unfortunately, there is a lack of innovativeness, as the company's services and products seem to be standard offerings with no particularly notable or unique features. A major issue is the inconsistent quality of work, with some customers receiving high-quality installations and others receiving subpar work. It is essential for the company to address this issue to maintain customer satisfaction and trust.