This location has a decent reputation, with customers praising its quality bagels and cream cheese spreads. However, some reviewers have experienced slow service and long wait times. The atmosphere can be quiet and lacking in music. Additionally, some customers have reported issues with consistency in their orders. On the positive side, the location has a good selection of bagels and cream cheese flavors, and the staff is generally friendly. The pricing is considered average for a bagel shop. One major issue that stands out is the lack of reliability in receiving correct orders, with some customers reporting mistakes in their orders. It would be helpful for the management to address this issue and ensure that customers receive their orders correctly.