Tampa Bay
Empath Health Mid-County Community Service Center
10.67
10.67
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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This business location is a community center providing hospice care and other services. The overall rating is 2.5 out of 5. The quality of service is average, with some complaints about responsiveness and professionalism from some staff members. Pricing seems to be a concern for some users, as some reviewers mention feeling taken advantage of due to a lack of concern for their financial situation.Reviews highlight inconsistent quality of care, with some staff members being very caring and compassionate, while others are unprofessional and unresponsive. Some users feel that the organization is more concerned with collecting insurance money than providing adequate care. There are also complaints about the lack of communication and follow-through on promises made by staff members.A few reviewers mention having positive experiences with the organization, praising the kindness and compassion of certain staff members. However, these positive reviews are outnumbered by the negative ones. One reviewer mentions feeling abandoned and unsupported during a difficult time, which is a particularly concerning issue.The lack of concern for patients' financial situations and the organization's prioritization of collecting insurance money are major issues that need to be addressed. The inconsistent quality of care and lack of professionalism from some staff members also raise concerns.Overall, this business location has room for improvement in terms of quality of service, pricing, and innovativeness. While some users have had positive experiences, the negative reviews and concerns raised are significant enough to warrant attention and improvement.There are issues with communication and follow-through on promises made by staff members. The organization needs to work on providing consistent and high-quality care to all patients, regardless of their financial situation. Additionally, the organization should prioritize patient care and well-being over collecting insurance money.
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