The location of this law firm is easily accessible for everyone. The office has a wheelchair-accessible entrance and parking lot, making it convenient for people with disabilities. The staff is also wheelchair accessible. Attorneys at Emerson Straw are kind, hardworking, and truly care about their clients. They are competent, aggressive, and knowledgeable in their field. They are available to answer any questions and are always on hand to help. The team is professional, friendly, and easy to communicate with. They are very thorough and compassionate, and go above and beyond to help clients. They have received high praise from their clients, with many saying they would highly recommend them to anyone in need of a lawyer. The staff is highly recommended for their exceptional customer service and for being very diligent in ensuring that clients' claims are moving forward. They are highly professional and have a high quality of work. Unfortunately, the firm could improve on providing more information about their cases, as some clients have reported feeling unsure about the progress of their case.