Tampa Bay
Emerald Run Apartments
40.10
40.10
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Dog park
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Emerald Run Apartments is a well-established location in Lakeland City, offering various services, including apartment rental, real estate, and property management. The complex features a dog park, wheelchair-accessible parking, and entrance, making it a suitable choice for pet owners and individuals with mobility needs.The location has received a mix of positive and negative reviews from tenants. Some praise the affordability, spacious apartments, and the management's friendliness and responsiveness. They also appreciate the well-maintained facilities, clean environment, and the presence of a dog park. Additionally, some tenants mention the complex's proximity to Southeastern University and other local amenities.However, others express concerns about the utility bills, claiming they can be high. Some tenants also report issues with electrical problems, pest control, and maintenance. There have been instances of broken appliances and delayed responses to maintenance requests.One tenant's experience stands out, where they reported being treated poorly by a staff member, which led them to write a negative review. However, the management responded, apologizing and inviting the tenant to contact them to resolve the issue.Despite some concerns, the overall rating suggests that Emerald Run Apartments is a decent choice for those looking for affordable housing with some amenities. However, potential tenants should be aware of the potential issues mentioned and weigh them against the complex's benefits.One issue that stands out is the inconsistent treatment of tenants by staff members, which can affect the overall experience. While some staff members, like Amanda, are praised for their friendliness and helpfulness, others have been reported to be dismissive or unresponsive.Overall, Emerald Run Apartments is a location that could benefit from improved communication and consistency in staff interactions, which would help to alleviate some of the concerns raised by tenants.
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