This location provides an exceptional service, demonstrated by a nearly flawless experience for nearly all clients. Most of the clients appreciate the exceptional service, professionalism, and efficiency of the loan officers, like Matthew Buxton, Cyndee Smith, and Shawn Dunning. They consistently deliver a smooth and stress-free experience from the beginning to the end. One client, Mark Piburn, did experience some "hiccups" but he was exceptional in advocating for them and ensuring their needs were met.
Communication is a strong point of this location, with clients praising the loan officers for being responsive, available, and knowledgeable. They explain the process clearly, making it easy for clients to understand and navigate. Some loan officers even went above and beyond, like Cyndee, who helped clients after hours and made sure they met their deadlines.
While not all clients were impressed with the quality of service, the majority praise the loan officers for their professionalism, efficiency, and communication. One client suggests choosing their lenders wisely, implying that not all lenders are created equal.