Tampa Bay
Ellenton Urgent Care
33.36
33.36
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
Identifies as women-owned
Identifies as women-owned
Identifies as veteran-owned
Identifies as veteran-owned
Nursing room
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Pricing
Quality
Innovativeness
Overall
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This urgent care center has received a mixed bag of reviews. Some customers have praised the center's staff and providers for being friendly, knowledgeable, and compassionate. They have also appreciated the center's convenient location and efficient service. However, others have expressed disappointment with the center's wait times, billing practices, and lack of accountability.One of the most significant issues raised by customers is the center's inconsistent pricing. Some customers have reported being charged higher prices than what was listed on the wall, while others have been denied service due to the center's "quota" system.Another issue that has been raised is the center's handling of patients with non-COVID-19 symptoms. Some customers have reported being sent away or told to wait because their symptoms were not COVID-19 related.Despite these issues, the center has received praise for its efforts to provide quality care and accommodate patients with special needs. However, it is clear that the center has room for improvement in terms of communication, billing practices, and patient satisfaction.To improve, the center could consider implementing a more transparent pricing system, streamlining its billing process, and providing clearer communication to patients about wait times and availability. Additionally, the center could consider reevaluating its "quota" system to ensure that it is not inadvertently turning away patients who need urgent care.Ultimately, the center's success will depend on its ability to address these issues and provide a consistently high level of service to its patients. With some improvements, the center could become a trusted and reliable resource for the community.
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