Tampa Bay
Elite Urology of Southwest Florida
37.12
37.12
Overview
Elite Urology of Southwest Florida provides urology care to patients throughout Sarasota, Manatee, and Desoto counties. Schedule your appointment today!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
LGBTQ+ friendly
Gender-neutral restroom
Appointments recommended
Photos & videos
Submit a review
Overall
Quality
Submit a review
The business has multiple issues with providing satisfactory services to their patients. Communication is a major problem, with many clients reporting that they were not notified about office closures, appointment cancellations, or issues with their care. Some clients have also reported poor attitudes from the front desk staff and nurses. One client had to wait for over 45 days to resolve a prescription denial, while another had to go through multiple visits and phone calls to get a simple issue resolved. Additionally, the business seems to have issues with returning phone calls and responding to messages, with some clients reporting that they waited for days or even weeks to hear back. However, one client had a positive experience with the business, citing good communication and care from the doctors and staff. Overall, it seems that this business has a long way to go in terms of improving its customer service and communication.On a positive note, the business is located in a wheelchair-accessible building, and they accept various payment methods, including credit cards, debit cards, and NFC mobile payments.
Own this business?
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS