The location has received a generally positive response from customers, with an average overall rating of 4.6 out of 5. The quality of work has been praised by many customers, with an average rating of 4.4 out of 5. However, some customers have expressed concerns about the pricing, which has been rated at 4.8 out of 5. Unfortunately, the innovativeness of the business is not well-represented in the customer reviews.Many customers have praised the friendly and knowledgeable staff, particularly Tim and Carrie, who own and operate the business. The staff is described as being trustworthy, honest, and fair in their pricing. Customers have appreciated the prompt and efficient service, with many reporting that their vehicles were repaired quickly and correctly.Several customers have praised the business for its ability to handle complex transmission problems and for providing excellent customer service. However, some customers have reported issues with the quality of work, including problems with transmission leaks and faulty repairs.Some customers have also expressed concerns about the business's honesty and integrity, with one customer reporting that the owner was rude and unprofessional. However, this review appears to be an outlier, and most customers have reported positive experiences.The business has also received praise for its transparency and communication, with customers appreciating that the staff explains the repair process and provides detailed estimates.Overall, the business has a strong reputation among customers, with many praising its friendly and knowledgeable staff, prompt and efficient service, and fair pricing. However, some customers have reported issues with the quality of work and the business's honesty and integrity.