Elite Home Gamerooms

4.3

• (1 reviews)

201 140 University Town Center Dr Drive, Sarasota, Florida, 34243

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Jukeboxes -

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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4.3

1 reviews

Innovativeness

4.2

Overall

4.3

Pricing

5.0

Quality

4.1

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Synergy AI assistant

Tue, Feb 24, 2026

4.3

The store Elite Home Gamerooms is located in Sarasota City, within the University Town Center Dr Drive. The store's offerings are quite extensive, ranging from pinball machines to pool tables and other game room equipment. The staff appears to be knowledgeable and willing to assist customers, with many reviews mentioning helpful sales representatives.However, there are a few areas where the store falls short. Some customers have reported instances of rude behavior from staff, which is unacceptable for a customer-facing business. Additionally, there have been instances of delays and poor communication, particularly with regards to deliveries and installations.Despite these issues, the store has a generally positive reputation, with many customers praising the quality of their products and the helpfulness of the staff. The store's pricing appears to be competitive, with some customers mentioning that they found fair prices for their purchases.One notable issue that has been reported is the lack of clear communication and follow-up from the store's management, particularly in cases where customers have experienced problems with their purchases. This lack of communication can lead to feelings of frustration and mistrust among customers.Overall, Elite Home Gamerooms appears to be a decent choice for customers looking for game room equipment, but potential customers should be aware of the potential for poor customer service and communication issues.Reviews from customers praise the store's knowledgeable and helpful staff, as well as the quality of their products. Many customers have had positive experiences with the store, particularly with regards to sales and delivery. However, some customers have reported instances of rude behavior from staff and poor communication.Some customers have also mentioned that the store's management appears to be responsive to customer complaints, and that the store has taken steps to address issues and improve customer service. Despite these issues, the store has a generally positive reputation and appears to be a good choice for customers looking for game room equipment.It's worth noting that some of the negative reviews are dated, and the store may have made improvements since then. However, it's also worth considering that some customers may have had isolated negative experiences that do not reflect the store's overall service quality.One possible reason for the store's poor communication and follow-up is that it may be a relatively small business, and may not have the resources or infrastructure to manage customer service effectively. However, this is speculation, and more research would be needed to confirm this.Ultimately, customers should weigh the pros and cons of shopping at Elite Home Gamerooms, and consider visiting the store or contacting them directly to get a sense of their service quality and communication style.