Tampa Bay
Elite Health Center & Family Care
37.62
37.62
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
Overall
Innovativeness
Pricing
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This location is well-known for its high-quality medical services, particularly in gynecology and women's health. The staff is generally very friendly and welcoming, with many patients praising Dr. Latoya Robinson's bedside manner and ability to make them feel comfortable. The office is clean and well-organized, and patients appreciate the convenience of being able to schedule appointments online or through the app.
However, there have been some issues with scheduling and communication, with a few patients reporting confusion or miscommunication about their appointments. One patient had a particularly poor experience, citing a scheduling mistake that resulted in them driving 25 minutes to the office only to find it closed on a supposed "national holiday." The patient was unhappy with the staff's response and ultimately chose to take their business elsewhere.
Despite these issues, the majority of patients have had very positive experiences at this location, and the high overall rating suggests that the good outweighs the bad. Patients appreciate the doctor's expertise, the clean and comfortable office environment, and the convenience of being able to schedule appointments and access their medical records online. With some attention to detail and improvement in communication, this location has the potential to be truly exceptional.
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