This place is quite excellent, so here is why. The staff is kind and attentive, often going above and beyond to meet the needs of the residents. From what I have seen, they are very caring and genuinely invested in providing the best possible care. Some of the staff members are particularly noteworthy, including Jennifer, who is the director, and Wumi Moonan, who works on the second shift. They both seem to take a personal interest in the residents and make sure they are comfortable and happy.
The facility itself is clean and well-maintained, with a warm and welcoming atmosphere. The activities and programs offered are also impressive, with a range of options to suit different interests and abilities. The food is good, with a variety of options to choose from, and the staff in the dining hall are friendly and accommodating.
However, it's worth noting that some of the residents have had issues with communication and care. For example, one resident's medication was not being administered correctly, and another resident had to be taken to the hospital multiple times due to UTIs and other health issues. This suggests that there may be some issues with the quality of care in certain areas, although it's worth noting that the staff seem to be genuinely trying to do their best.
In terms of innovativeness, the facility seems to be doing a good job of staying up-to-date with the latest trends and best practices in elder care. They have a range of programs and services in place to support residents with dementia and other conditions, and they seem to be constantly looking for new ways to improve the care they provide.
Overall, I would say that this is a good facility with some excellent staff members. However, there may be some issues with quality of care in certain areas, and it's worth doing some additional research before making a decision.