This business location is a hotel and resort, offering spacious homes for larger families and groups. However, there are some concerns regarding the cleanliness, maintenance, and overall guest experience. Some guests have reported dirty rooms, cockroaches, and inadequate parking facilities. The business has responded to these complaints, stating that it is the responsibility of the individual homeowners and their vendors to manage their private investment homes. Despite this, some guests have reported inconsistent and unprofessional service from the security staff and property managers.The location is well-maintained and offers luxurious amenities, including a stunning pool and a private clubhouse. However, the parking situation is a major issue, with some guests reporting that they were towed or had their cars ticketed without notice. The business has responded to these complaints, stating that it is the responsibility of the individual homeowners and their vendors to inform all tenants and guests of the community rules and regulations.Overall, this business location has its pros and cons. While it offers luxurious amenities and a great location, it has some significant issues regarding cleanliness, maintenance, and customer service. Guests should be aware of the parking situation and the potential for inconsistent service before booking.The business has responded to some complaints, stating that it is the responsibility of the individual homeowners and their vendors to manage their private investment homes. However, this response may not be satisfactory to all guests, and the business should take steps to improve its customer service and address the issues mentioned above.Some guests have reported having a positive experience, praising the spacious homes, luxurious amenities, and great location. However, these positive reviews are outnumbered by the negative reviews, which suggests that the business has some significant issues to address.