Tampa Bay
Elegant Nails & Spa
36.69
36.69
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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This business has a very friendly and welcoming atmosphere, with many clients praising the salon's cleanliness and professionalism. The staff is attentive and skilled, with several clients raving about the exceptional work of the nail technicians. The variety of services offered is impressive, including acrylic nails, pedicure, waxing, and more.However, there have been some issues with customer service, with one client feeling rushed and another complaining about being discriminated against. Additionally, the salon's pricing is not well-represented, with some clients feeling that the quality of service does not justify the cost.Despite these issues, the salon's overall quality of service is high, with many clients returning and recommending the business to others. The owner's attention to detail and commitment to providing a relaxing experience are particularly notable.One issue that stands out is a lack of attention to the customers' needs, as evident in the review where the customer felt rushed and another felt discriminated against. This suggests that the staff may need to be more mindful of their clients' experiences and provide more personalized attention.
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