This location has a great overall rating, with customers praising the high quality of the e-bikes and services. The pricing is also competitive, with many customers appreciating the reasonable rates. However, some customers mention that the selection of e-bikes is not as wide as they would like, which might be a drawback for some. Additionally, there have been some issues with communication and wait times, particularly when it comes to repairs. One customer reported a negative experience with a flat tire repair, where they were not informed about the delay and had to leave and return for the repair. However, the owner responded promptly and apologized for the issue. Overall, Electric Spinz seems to be a reliable and friendly shop, but could improve in a few areas to become a truly exceptional experience.