The location has a good overall rating. The quality of service seems to be somewhat inconsistent, but the staff is generally friendly and professional. The pricing is reasonable and often meets or exceeds customer expectations. The business offers a wide range of services, including oil changes, tire rotations, brake repairs, and more. The staff is well-versed in working with different types of vehicles, including Ford models. However, there have been some instances of delays and communication breakdowns, which may be a concern for some customers. Overall, it's a solid choice for those in need of automotive services. Despite some minor issues, the staff's attention to detail and commitment to customer satisfaction are notable. On the negative side, there have been reports of problems with services such as car detailing and warranty repairs. It's worth noting that Elder Ford has taken steps to improve its customer service and communication, such as offering mobile payment options and implementing a new system for tracking appointments and services. The business also has a strong reputation for being wheelchair accessible, with features like wheelchair-accessible restrooms, parking, and entrance points. While not all customers have been satisfied with their experiences, many have praised the staff's professionalism, knowledge, and courtesy.