The business has a solid reputation, evident from its 4.0 rating. It seems to offer a wide range of services, including new and used Ford sales, oil changes, and parts sales. They have convenient payment options, including NFC mobile payments, debit cards, and credit cards. The shop also offers wheelchair accessible parking and entrance. While the team appears to be knowledgeable and helpful, as seen in positive reviews, there's an issue with the finance department manager providing very poor service. Despite this, prices seem competitive, especially for those with an account. Overall, it's a reliable option for Ford owners, but they may need to work on improving the finance department's customer service.