Tampa Bay
Elder Automotive Group
8.18
8.18
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Oil change
Repair services
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Innovativeness
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The business is generally well-regarded with many positive reviews praising the helpful and friendly staff, quick and efficient service, and good selection of cars. Several customers have mentioned that the sales team is knowledgeable and worked hard to find the right vehicle for them. However, there are a few negative reviews mentioning issues with the service department, such as lost wheel lock keys and excessive time to complete a lease purchase. One customer also reported feeling pressured into buying a car and had a disappointing experience. Another customer mentioned that the dealership's website did not provide accurate information about available cars, leading to a frustrating experience. There is also a review that the salesperson could care less if they bought a car from there or not. A variety of payments options are available, including NFC mobile payments, debit cards, and credit cards, and there are repair services and oil change available on site. The dealership is wheelchair accessible and has a clean waiting room. The location is open most weekdays and Saturdays, but closed on Sundays. Overall, it seems that the business has a good reputation, but may have some room for improvement in terms of customer service and online communication.
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