This business location is known for its excellent customer service, with staff willing to go the extra mile to assist clients. The owner is honest and transparent, providing clear instructions on how to find the location. Clients have reported excellent service and very nice and friendly people who never try to rip them off or overcharge. The price and quality of service are excellent compared to others in the area.However, there have been some issues with communication, with one client reporting that the shop doesn't answer the phone. Despite this, the staff is generally very helpful and willing to wait on clients who are running late.The location is not the easiest to find, but once you do, the staff is very welcoming and willing to assist. The business is a co-brand with El Shop Auto Repair, suggesting a high level of expertise in the field.Overall, this business location is a great option for those in need of animal services, auto repair, or a convenient mechanic.