The business has a good overall score, suggesting that it provides a decent experience for customers. The quality of the services is also high, with many customers expressing satisfaction with the work done by the machine shop. However, there is room for improvement in terms of pricing, with some customers feeling that the prices are a bit high. The business seems to be innovative in its approach, with a good variety of services offered.The location is wheelchair accessible, both in terms of parking and entrance, which is a positive aspect. The working hours are also convenient, with the business operating from Monday to Friday.The business has a good reputation, with many customers giving it a high rating. However, there are some negative reviews, including one customer who felt that the business was not professional and did not follow up on their work. Another customer felt that the business was dishonest and did not provide good quality service.It is worth noting that the business has a good response to negative reviews, with the owner addressing the concerns of customers and providing explanations for any issues. This suggests that the business is committed to providing good customer service and is willing to listen to feedback.The location of the business is also a plus, with many customers praising the business for its good location. However, the lack of reviews from people who have not visited the business is a concern, suggesting that the business may not be well-known outside of the local community.The business also has a good co-branding relationship with Edy's Machine Shop Inc, which suggests that the business has a strong reputation within the industry.Overall, the business has a good score and seems to be a reliable choice for customers looking for machine shop services. However, there is room for improvement in terms of pricing and follow-up service.