This company has a good reputation, with an overall rating of 3.5 out of 5. However, some issues with quality and innovativeness bring down the overall score. The company seems to have a strong focus on quality, with a rating of 3.8 out of 5. This is a good sign, indicating that the company prioritizes delivering a high-quality experience for its customers. However, the pricing seems to be a bit of an issue, with a rating of 4.0 out of 5. Some customers have reported feeling that the company's prices are a bit high, which may be a concern for potential customers.The innovativeness of the company is also a concern, with a rating of 2.1 out of 5. This suggests that the company may not be as open to new ideas or approaches as some customers would like.In terms of the actual experience, it seems that some customers have had some issues with the company's customer service, with some reports of unhelpful or unresponsive staff. However, others have reported having a positive experience with the company's staff and guides.Overall, this company seems to have its strengths and weaknesses, and potential customers should carefully weigh these factors when considering whether or not to use the company's services.Some common issues with the company include:* Unhelpful or unresponsive customer service* High prices* Limited innovativeness* Some customers have reported feeling like they are being taken to "tourist traps" or being pressured to buy things they don't want.* Some customers have reported issues with the company's deposit and refund policies.It's worth noting that the company has a good reputation overall, and many customers have reported having a positive experience with the company. However, these issues should be taken into account when considering whether or not to use the company's services.