The business location, Eduardo Palanca MD, has an overall score of 2.8 out of 5. The quality of care is a 2.5, suggesting that patients may not be entirely satisfied with the medical services provided. The pricing is a 2.2, indicating that patients may find the costs to be unreasonably high. The innovativeness score is 2.5, which may indicate that the practice is not adapting quickly to new technologies or methods.From the numerous reviews, it's clear that patients have had mixed experiences with this medical practice. Some praise Dr. Palanca and his staff for their kindness, compassion, and expertise, while others express frustration with the long wait times, unhelpful staff, and poor communication.The main issue that stands out is the inconsistent and often unhelpful service provided by the front office staff, including Doreen, the office manager. Many patients have reported being treated rudely, ignored, or having their concerns dismissed. This has led to frustration and a sense of disorganization within the office.While some patients have expressed satisfaction with Dr. Palanca's care and bedside manner, others have raised concerns about his availability and willingness to see patients. There have also been instances where patients felt dismissed or not heard by the doctor.In terms of pricing, some patients have felt that the costs are unreasonably high, especially for medical marijuana-related services. This may be a concern for patients who are on a tight budget or have limited financial resources.Innovativeness is also an area of concern, as some patients have noted that the practice seems to be slow to adapt to new technologies or methods. This may lead to outdated care and a lack of efficiency within the practice.Overall, while some patients have had positive experiences with Eduardo Palanca MD, there are significant concerns about the quality of care, pricing, and innovativeness. Patients may want to exercise caution when considering this practice for their medical needs.