They may be reliable, but their services come with issues. Their quality can be questionable, and their electrical work can be sloppy. It is not uncommon to encounter wiring flaws, faulty switches, and outlets. Their prices may be steep, but some clients feel that they are overcharged. Despite this, some staff members, like Peyton and Alfredo, are knowledgeable and professional. On the other hand, their management and customer service can be unresponsive, and their staff can be unprofessional at times. Some clients have experienced technicians being rude and unhelpful. Additionally, there have been instances of defective materials being used, and some clients have had to deal with electrical issues that have been ongoing for months.