Tampa Bay
Eddie Bauer
4.85
4.85
Overview
Retail mainstay for house-brand outerwear, clothing, footwear & accessories for outdoor recreation.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Quick visit
In-store pickup
In-store shopping
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Overall
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This Eddie Bauer store located at Citrus Park Town Center Mall in Tampa is a retail mainstay for high-quality outdoor clothing and accessories. The store has a great selection of house-brand products, including outerwear, clothing, footwear, and accessories for outdoor recreation. The staff is extremely helpful and knowledgeable, with many employees going above and beyond to assist customers. The store's customer service is top-notch, with a manager, Kim, receiving special mention for her exceptional help. The staff is friendly, helpful, and genuinely interested in what customers are looking for.The store is well-organized, with attractive displays and a good selection of products. However, some customers have experienced issues with labelling, discounts not being applied, and inventory limitations. Additionally, one customer reported poor customer service, including a store closing early and being rushed out. Another customer mentioned that the store's rewards program was not working. One customer mentioned that the store lacks sizes, labelling is incorrect on discounts, and inventory is limited due to the pandemic. Others have reported issues with online orders, including receiving incorrect items or not receiving notifications. However, many customers have praised the store's quality products, friendly staff, and excellent customer service.The store offers NFC mobile payments, debit cards, and credit cards for payment. It is wheelchair accessible with a parking lot, entrance, and restroom. The store also offers onsite services, in-store shopping, and in-store pickup.Overall, this Eddie Bauer store is a great destination for outdoor enthusiasts and customers looking for high-quality clothing and accessories. However, some issues with customer service, labelling, and inventory limitations need to be addressed.
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