This location is a decent option for those seeking insurance services. The staff, led by Ed Melendez, have received numerous positive reviews for their helpfulness and responsiveness. Many clients have praised Maryellen in particular for her exceptional service and ability to find the best rates. The office is conveniently located and has wheelchair-accessible parking and entrance. However, some clients have reported issues with rude and unhelpful staff, which may impact the overall experience. As one client experienced, prices can be high, and some have reported dissatisfaction with the agency's handling of their policies. Overall, the quality of service is generally good, but the pricing and innovativeness of the agency could be improved.