The business is a life insurance agency, home insurance agency, and automotive & boat service provider, among other services. The staff is friendly, knowledgeable, and willing to go the extra mile to help customers. They take the time to understand their clients' needs and provide personalized service. The team is very patient and responsive, and their service is like nothing their customers have ever experienced before. Ed Burke and his team are truly caring and honest professionals who put their clients' needs first. They are experts in their field and make sure their clients have the best insurance coverage for their families and businesses.
The business has received numerous 5-star reviews from satisfied customers who praise the staff's professionalism, kindness, and helpfulness. Customers have appreciated the team's ability to explain complex insurance concepts in a clear and concise manner, making them feel confident in their insurance choices. The business has also helped customers save significant amounts of money on their insurance premiums, which is a testament to their expertise and dedication to finding the best rates for their clients.
One issue that was mentioned in a review was a significant increase in auto insurance premiums, which some customers found unacceptable. However, the agency explained that these increases are determined by State Farm and the state, and not by the agency itself.
Overall, the business seems to be highly rated and well-regarded by its customers. The staff is dedicated to providing excellent service, and the agency is committed to helping its clients find the best insurance coverage for their needs.