Tampa Bay
ECU Credit Union - Main Branch
14.51
14.51
Overview
ECU Home Page
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Quality
Innovativeness
Overall
Pricing
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This business location is a great option for those in need of financial services. The overall experience is satisfactory, with a rating of 4.5 out of 5. The quality of service is also good, with a rating of 4.3 out of 5, indicating that the staff is generally helpful and professional.
The parking and accessibility features of this location are convenient, making it easy for customers to access the premises. The working hours are also decent, with some days having longer operating hours.
The business has a strong reputation, with a 4.2 rating from third-party sources. However, some customers have reported issues with responsiveness to online applications and inconsistent service.
One major concern that has been raised by some customers is the issue of bias in lending decisions. One customer reported being treated condescendingly and having their loan application denied, while another customer reported feeling that the business was not interested in serving customers of color.
Despite these concerns, the business has a strong reputation for being helpful and professional, with many customers praising the friendly and courteous staff. The business also offers competitive rates and a range of financial services.
Overall, this business location is a good option for those in need of financial services, but customers should be aware of the potential for bias in lending decisions and be prepared to advocate for themselves.
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