The business location is a reputable and experienced transmission shop with a long history of satisfied customers. The owners and staff are friendly, knowledgeable, and honest, with a strong commitment to providing quality work and fair pricing. The shop is well-equipped to handle a wide range of transmission-related issues, and they have a reputation for being able to diagnose and repair complex problems. While there have been some negative reviews, they seem to be the exception rather than the rule. The shop's willingness to stand behind their work and make things right when problems arise is a major plus.One issue to be aware of is that there have been a few instances where customers have reported problems with their vehicles after leaving the shop, including a case where the owner allegedly broke a connector and then refused to take responsibility for the issue. However, the shop's response to this review was that they were simply trying to make a temporary solution while they found the correct part, and that they were willing to replace the connector at no cost to the customer. This incident is the only one that suggests the shop may not always live up to its reputation for honesty and integrity.Overall, the shop seems to be a reliable and trustworthy choice for transmission repairs, with a strong focus on customer service and quality work. However, it's always a good idea to do your research and read multiple reviews before making a decision.