The place has a negative impact on customers with several instances of poor customer service, unmet expectations, and low-quality products. The majority of customers have had issues with the wait times, unprofessional behavior of staff, and the final result of their dental procedures. Some customers have even reported feeling disrespected and mistreated due to their financial situation. The positive reviews are few and far between, with most customers expressing gratitude for the friendly staff, but even these reviews mention long wait times and issues with the quality of the work. The business model of Economy Dentures seems to prioritize profits over customer satisfaction, leading to a high number of dissatisfied customers. The low overall score indicates that the majority of customers have had a negative experience with this business.