Echo Pool Services is a well-rounded business that excels in various aspects. The company's quality of service is exceptional, with customers praising their expertise and reliability. Mike, the owner, is particularly commended for his responsiveness, professionalism, and willingness to go above and beyond to meet customers' needs.The business's pricing is also fair, with customers noting that they charge less than other services while still providing top-notch service. However, there is one issue that needs attention: some customers have mentioned that they were charged more than agreed upon, which is unacceptable.Despite this, the company's innovativeness and commitment to staying ahead of the curve are noteworthy. They offer a range of services, from pool maintenance to equipment repair and replacement, making them a one-stop-shop for all pool-related needs.Customers also appreciate the company's professionalism, with many mentioning that they have a very difficult pool to maintain due to its unique features, but the staff at Echo Pool Services never complain and work hard to keep the pool looking great.Overall, Echo Pool Services is a reliable and trustworthy business that provides excellent service to its customers. While there is room for improvement in terms of billing, the company's commitment to quality, pricing, and innovativeness makes them a top choice for pool services.