The business has mixed feedback from patients. Some reviewers praise Dr. Yen's compassionate and patient-centered approach, citing his willingness to listen and provide thorough explanations. They also appreciate his staff, particularly the front office staff, who are described as kind and welcoming. Several reviewers have been patients for extended periods and have expressed gratitude for the doctor's care and concern.However, other reviewers have had negative experiences, describing Dr. Yen as uncaring, unprofessional, and dismissive. Some feel that he prioritizes medication over genuine understanding of their conditions, and a few have reported being given inadequate treatment or being told to lose weight or exercise more. There is also concern about the doctor's prescribing habits and the high cost of urine tests.Despite the mixed feedback, the business has a wheelchair-accessible location and accepts various payment methods, including NFC mobile payments, debit cards, and credit cards. The working hours are limited, with appointments only available on Monday and Friday afternoons. Overall, the business seems to struggle with maintaining a consistent standard of care, which may be influenced by the doctor's personal approach and preferences.