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Eat Me - A Custom Cakes Co.

3.9

• (1 reviews)

2359 Haley Lane, Sarasota, Florida 34231

48.58

2359 Haley Lane, Sarasota, Florida 34231

48.58

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Directions

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Features

Credit cards

Debit cards

NFC mobile payments

Takeout

Wi-Fi

LGBTQ+ friendly

Delivery

Identifies as women-owned

In-store pickup

Identifies as veteran-owned

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Reviews

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3.9

1 reviews

Overall

3.9

Quality

3.2

Innovativeness

4.5

Pricing

4.8

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Synergy AI assistant

Tue, Feb 24, 2026

3.9

The overall experience at Eat Me - A Custom Cakes Co. is pleasant, with some areas that need improvement. The business is located in a convenient spot, and the owners are responsive to customer inquiries. The cakes look appealing, but the quality can be inconsistent, with some clients receiving subpar designs and products. The pricing is reasonable, especially considering the variety of services offered. The business is innovative in its approach to custom cakes and decorations. However, there have been instances where customers have been disappointed with the final product, and the owners' communication skills could be improved. One major issue that stands out is the problem with cake delivery and handling, which has resulted in damaged or substandard products being delivered to customers.In terms of specific issues, there have been concerns raised about the owners' responsiveness and communication, particularly when problems arise. Some customers have felt that the owners were defensive or dismissive when faced with complaints, which can damage trust and relationships. Additionally, the business has had issues with delivering and handling cakes, which has led to disappointment and frustration for customers. The business has a strong online presence and is active on social media. They offer a variety of services, including custom cakes, wedding cakes, and party decorations. They also have a women-owned and veteran-owned designation, which may be appealing to customers looking to support these types of businesses.To improve, the business could focus on improving the consistency of their products and services, as well as their communication skills. They could also work on addressing customer complaints in a more constructive and responsive way. By doing so, they can build trust and loyalty with their customers and establish a positive reputation in the community.