Tampa Bay
Eagle Pharmacy
31.40
31.40
Overview
Eagle Pharmacy is a full-service pharmacy that gives patients access to their brand name medications at the best prices available
Features
Credit cards
Debit cards
Wheelchair accessible parking lot
Delivery
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Quality
Pricing
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Eagle Pharmacy has received mostly negative reviews from customers, with many expressing frustration with the company's customer service, website issues, and delays in processing and shipping orders. Several reviewers have reported being unable to reach a live person on the phone, with long hold times and unreturned callback requests. Some reviewers have also experienced issues with their accounts, including being charged twice for the same prescription and receiving incorrect or missing medication. Despite some positive reviews from customers who have had good experiences with the pharmacy's mail-order service and discounted pricing, the overall tone of the reviews suggests a significant number of customers are unhappy with the company. One issue that has been consistently raised is the difficulty in getting in touch with a live person on the phone. Several reviewers have reported being on hold for extended periods of time, only to be disconnected or not spoken to at all. This has led to frustration and delayed medication delivery, which is critical for customers who rely on their medication to manage their health conditions. Another issue is the website's functionality, with some reviewers reporting difficulties in creating an account, placing orders, or checking the status of their orders. This has added to the frustration and inconvenience experienced by customers. The pharmacy's customer service has been criticized for being unresponsive and unhelpful, with some reviewers reporting being told to call back or being given unhelpful or incorrect information. This has led to a sense of mistrust and dissatisfaction among customers. The pricing of Eagle Pharmacy has been praised by some reviewers, who have reported saving money on their medication compared to buying it from a local pharmacy. However, this has not been enough to offset the negative experiences reported by many customers. Overall, Eagle Pharmacy appears to have significant room for improvement in terms of customer service, website functionality, and communication with customers.
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