Eagle Insurance Group covers a wide range of needs for both personal and business insurance. Their website is user-friendly, allowing customers to request quotes at any time. However, some customers have reported difficulties in getting in touch with representatives, which is a major concern. It is also worth noting that their working hours are standard, from 9 am to 5 pm, Monday through Friday, with no services available on weekends. The business has received positive reviews for their knowledgeable staff, particularly Kayla Burrows, who has been praised for her excellent customer service and ability to find suitable insurance options for clients. Their location is wheelchair accessible, which is a great feature for customers with mobility issues. It's worth mentioning that the business has had some issues with communication, as one customer reported not receiving a response after leaving multiple voicemails and submitting inquiries through their contact form. The website of the business is available 24/7, making it convenient for customers to service their policies at any time. They offer a variety of insurance options, including umbrella coverage, flood insurance, and auto insurance, which is beneficial for customers looking for comprehensive coverage.