Tampa Bay
E. James Reese Funeral Home
17.75
17.75
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible seating
Free parking lot
On-site parking
Prepayment plan
Burial service
Cremation service
Onsite chapel
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Quality
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Pricing
Innovativeness
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The funeral home at 6767 Seminole Blvd Boulevard in Seminole City is a well-established community service provider that offers cremation services, burials, and prepayment plans. While it has a high rating of 4.6 from third-party sources, some clients have experienced issues with the quality of service.
The most significant issue is the inconsistency in the quality of service, with some clients receiving exceptional care and others experiencing mistakes, such as incorrect hairstyles, forgotten urns, and delayed death certificates. The funeral home has a chapel on site and a parking lot, making it a convenient location for families to hold memorial services.
The prices at the funeral home are considered competitive, with some clients feeling that the services were overpriced. However, others have praised the prepayment plans and the staff's transparency about costs.
In terms of innovativeness, the funeral home has made efforts to incorporate new technologies and services, such as DNA testing, which is a valuable service for families. However, some clients have expressed frustration with the complexity of the process and the need to pay separately for some services.
Overall, the funeral home at 6767 Seminole Blvd Boulevard in Seminole City is a well-established provider of community services, but it struggles with consistency in the quality of service. While it offers competitive pricing and innovative services, some clients have experienced issues with mistakes and delayed responses.
Some clients have expressed gratitude for the help and support they received from staff members, particularly Leana and Sandra, who were described as kind, caring, and professional. Others have praised the funeral home's accommodations and facilities, which made the grieving process easier.
However, there are also some red flags, such as a client who reported being charged triple the amount for a cremation and urn compared to another funeral home, and another client who experienced delays and mistakes in the preparation of their loved one's remains.
In terms of specific issues, the funeral home needs to work on its communication and attention to detail to avoid mistakes and ensure that families receive the care and support they need during a difficult time.
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