DW Timber Frame Design is a small, experienced office specializing in the design of timber frame, post & beam, SIP (structural panel) structures. They offer a unique service, catering to clients throughout the USA. Don, the owner, is easily reachable and responsive to questions and needs. The office is located in the foothills of Tennessee Smokey Mountains and provides on-site and online services.The design process is easy to navigate, even for first-time clients. Plans are delivered promptly, and the owner is available for further assistance. Some clients have expressed appreciation for Don's patience with changes and his enthusiasm for the project. However, caution is warranted when working with this office. There have been instances where clients experienced delays in communication and completion of plans, resulting in lost deposits and the need for rework. It's essential to clearly discuss the scope of work and expectations before engaging with DW Timber Frame Design.