The business has a solid overall reputation, with a rating of 4.5. The quality of their services is also high, with an average rating of 4.6, indicating that they are able to deliver results and meet customer expectations. However, the lack of a physical storefront at their location on Pleasant Hill Rd may be a drawback for some customers. One notable issue that has been reported by a customer is a lack of responsiveness and a perceived dishonesty regarding the services they provided. Despite this, the business has a strong track record of helping customers improve their credit scores and repair their credit. The owner and staff are reportedly very responsive, professional, and effective in communicating with customers. They are also proactive in keeping customers informed about the progress of their credit repair. The business is very willing to go above and beyond to help customers achieve their goals, which is a testament to their commitment to customer satisfaction. The fees for their services are very competitive, with many customers reporting significant improvements in their credit scores within a relatively short period of time. The business is innovative in its approach to credit repair, using a combination of traditional methods and modern technology to deliver results. They also have a strong online presence, with a professional website and active social media accounts. Overall, this business is a great choice for anyone looking to improve their credit score and repair their credit.