This pediatric clinic offers an exceptional level of care, with most patients and families singing its praises. Dr. Vivian Herrero and her staff are described as kind, caring, and professional, taking the time to listen to parents' concerns and provide personalized attention. The office is clean, comfortable, and welcoming, with a homey atmosphere that puts families at ease. The doctors and staff are accommodating and flexible, with many praising Dr. Herrero's ability to work with them to find the best solution for their child's needs.However, some issues with communication have been raised, including delayed responses to phone calls and messages. One family had to wait over an hour and a half to see the doctor, and another mentioned feeling snubbed by the front desk staff. Additionally, some parents have expressed frustration with the office's policies and procedures, feeling that they can be inflexible and unfriendly.Despite these issues, the majority of feedback is overwhelmingly positive, with families praising Dr. Herrero's expertise, her staff's kindness, and the clinic's commitment to providing high-quality care. Some families have even reported feeling so comfortable that they've asked about doing shots and treatments at the office, a testament to the trust they've placed in the clinic and its staff.The clinic's focus on natural medicine and holistic care has been a major draw for some families, who appreciate the doctor's willingness to consider alternative approaches to care. However, this may not be to everyone's taste, and some families have mentioned that they're not always comfortable with the emphasis on natural remedies.Overall, while there are some areas for improvement, this clinic is a clear winner when it comes to providing high-quality care and a welcoming atmosphere. With a few tweaks to its communication and policies, it has the potential to be an even better experience for families.