This business has a strong reputation in the remodeling industry, with a 4.5-star overall rating and high quality and pricing scores. Clients praise the team's professionalism, communication, and attention to detail. The company has successfully completed numerous remodeling projects, including kitchen and bathroom remodels, and has earned a reputation for delivering high-quality results.The company's website provides a clear description of its services and features, including installation and assembly services, wheelchair accessibility, and payment options. The business is open on weekdays from 8am to 4pm, and offers delivery services.However, one issue that has been raised by clients is communication breakdowns. In one instance, a client waited several months for a proposal after an initial meeting, and the company failed to follow up. In another instance, a client felt neglected and abandoned by the company during the remodeling process.Despite these issues, the company has taken steps to address client concerns and has demonstrated a commitment to improving its services. The owner has personally apologized for mistakes and has worked to resolve issues with clients.Overall, Duncan's Creative Kitchens is a reputable business that has a strong track record of delivering high-quality remodeling services. However, attention to communication and follow-up is crucial to avoid issues and ensure a smooth remodeling experience.