This business location is a great place to get financial services. The staff is very professional and knowledgeable. They are thorough and take the time to explain the tax process, which can be confusing. The atmosphere is welcoming and they are willing to help with any questions or concerns.
One issue to note is that on one occasion, a client felt that the staff didn't value their time, and there was a problem with communication and punctuality. However, this was not a widespread issue, and the majority of clients had a positive experience.
The business has a good selection of features, including a wheelchair-accessible restroom, parking lot, and entrance. They also offer onsite services, which is convenient for clients. The owner has identified the business as Black-owned, which is a great aspect of the company's identity.
Overall, this business location is a great choice for those looking for financial services. They offer high-quality services, are competitively priced, and are innovative in their approach. However, they could improve their communication and punctuality on occasion.