The location of Duke Energy on Walsingham Rd in Largo is marred by a multitude of issues. Many clients have expressed dissatisfaction with the company's services. On top of the numerous power outages reported, some customers have also encountered problems with their bills. It seems that the company often raises their rates without providing clear explanations, resulting in unexpected and substantial increases in electricity costs. Furthermore, some customers have expressed frustration with the company's customer service, citing rude and unhelpful representatives, as well as a complex and often confusing process for dealing with issues and making payments. It is also worth noting that the company's lack of transparency and accountability is a major issue, as evidenced by the numerous cases of customers being charged for services they did not receive or being subjected to incorrect billing practices. The company's innovativeness is also lacking, as they seem to be relying on outdated and inefficient methods for maintaining and repairing their equipment, resulting in frequent outages and disruptions to service. Overall, it seems that Duke Energy is failing to meet the needs of its customers and is in need of significant improvement. Some customers have expressed satisfaction with the location's accessibility, with wheelchair-accessible parking and entrance available. However, this is not enough to make up for the numerous issues with the company's services and practices.