Tampa Bay
DUKE ENERGY Odessa
15.72
15.72
Overview
Everything you need to know about energy savings and information regarding energy service for your home from Duke Energy.
Features
Wheelchair accessible parking lot
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Overall
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This business location, Duke Energy, has received overwhelmingly negative reviews from customers. The quality of service provided by Duke Energy has been consistently poor, with many customers experiencing issues such as long hold times, unhelpful customer service representatives, and incorrect billing.Many customers have reported being disconnected from power despite having scheduled payments set up or being only a few days late on their payments. This has led to frustration and a sense of disrespect for customers. Additionally, some customers have experienced issues with the company's equipment, such as frequent power outages and equipment damage.The pricing of Duke Energy's services has also been a major issue for customers. Many have reported seeing their bills increase without warning, and some have even been charged for services they didn't use.It appears that Duke Energy's innovative solutions and practices are not a priority for this company. With so many negative reviews and complaints, it's clear that this company needs to take a closer look at how they are serving their customers.One issue that stands out is the lack of respect and care for customers. Many customers have reported feeling disrespected and unvalued by the company's representatives and practices. This is a significant problem that needs to be addressed in order for the company to improve its reputation and customer satisfaction.
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